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Computer Services - EOSC Help Desk

Support Request Form

Email and Network Support

Computer Support

Website Support

  • To report problems, such as broken links on Eastern's website, contact Trish McBeath

Wireless Internet on Campus

Wireless access is available on campus. With more than 35 access points across campus, Eastern students, faculty and staff can stay connected to the Internet. Visitors, guests and presenters that require mobile connectivity are encouraged to take advantage of our wireless technology.

To get connected, you need a wireless card for your laptop or desktop PC. Almost any 802.11b or 802.11g PCMCIA wireless card will work with our network. Tested cards include Proxim, Linksys, Netgear and SMC. Proxim cards can be purchased at Eastern's Bookstore for your convenience. Our wireless network SSID is: air eosc

If you need help installing your card, please contact our office.

Multi-Media Center

The Multi-Media Center, located on the 3rd floor of the Bill H. Hill Library Building, offers a variety of services to faculty, staff, students and outside agents. Please contact Keith Lewis, Multi-Media Communications Manager, for more information.

Contact Information

Tracy Clark
Administrative/Faculty PC Support & WebCT

Julie Moss
Student Registration System/Student Reporting

Chris Ames
Programming & DegreeWorks

Jeff Weems
Network and Software issues and Wireless support

Keith Lewis
Multimedia and ITV Support

Computer Services is located in room 306 on the third floor of the Library Building.