EOSC students may need to pursue questions or concerns involving academic or nonacademic aspects of student life. Please refer to the Student Handbook before filling out this form. There are detailed instructions in the Student Handbook on the processes and procedures for student complaints, as well as the appeals process.
A student complaint may involve an EOSC employee (faculty, staff or student –employee) or other students. Students with a complaint involving an employee should first seek to resolve the issue with the employee. If the matter cannot be resolved with the employee, the complaint can be forwarded to the employee’s supervisor. This form is to be used to submit a formal complaint when a student has been unable to satisfactorily resolve an issue with the faculty, staff, students or others involved.
Complaints may be submitted anonymously; however, unless you include your contact information Eastern Oklahoma State College may be unable to investigate your complaint and will not have the ability to respond back to you regarding an incident.
If a student pursues a complaint through Eastern's formal procedures to the highest level possible and still perceives the concerns have not been adequately addresses, the student may file a complaint with the Oklahoma State Regents for Higher Education using the official student complaint form.
In addition, student complaints relating to consumer protection laws offered under the terms and conditions of the State Authorization Reciprocity Agreement (SARA), must first be filed with the institution to seek resolution. The student should begin the complaint process with the institution and if resolution is not found, the student would contact the institution’s home state NC-SARA Portal Entity.